Privacy Policy

What we collect

When you submit a form on this site we collect the information you enter: your name, phone number, ZIP code or town, and any description of the problem you provide. We also automatically record the page you submitted from, the referring website, and any campaign parameters in the URL, so we know which of our own marketing produced the enquiry.

When you call us, your call may be recorded for quality and training purposes, and call tracking software may record the number you dialled from, the time and duration of the call, and the marketing source associated with the number you called.

How we use it

We use your information for exactly one purpose: to contact you about the service you requested, and to schedule and complete that work. We may follow up once if we are unable to reach you on the first attempt.

What we do not do

We do not sell your personal information. We do not add you to a marketing email list without your consent, we do not share your details with third-party marketers, and we do not use your information for anything unrelated to your service request.

Who we share it with

Only service providers who help us operate: our form processor, our call tracking and phone provider, and our analytics provider. Each handles data on our behalf under their own terms. We may also disclose information where we are legally required to do so.

Cookies and analytics

This site uses analytics cookies to understand how visitors find and use it, and call tracking scripts that may set a cookie to associate your visit with a phone call. You can block or delete cookies in your browser settings; the site will continue to work normally.

Text messages

If you text us, we will reply by text about your service request. Message and data rates from your carrier may apply. Reply STOP at any time to opt out.

Data retention

We keep service records for as long as needed to support warranty claims and meet our business and legal obligations, and then delete them.

Your choices

You can ask us what information we hold about you, ask us to correct it, or ask us to delete it. Email dispatch@siouxfallshvacrepair.com or call (605) 555-0199 and we will handle it.

Children

This site is not directed at children and we do not knowingly collect information from anyone under 13.

Changes

If we change this policy we will update the date at the top of this page.

Contact

Sioux Falls HVAC Repair
Serving Sioux Falls, SD 57104
(605) 555-0199
dispatch@siouxfallshvacrepair.com